Privacy Policy
At Luminate Medical, we respect your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
Last updated: September 3rd, 2025
Luminate Medical (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([insert URL]) or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, role, organization, and other details you provide via our contact forms.
Usage Data: information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: we use cookies, pixels, and similar technologies (see our Cookie Policy) to improve your browsing experience and collect analytics data.
2. How We Use Your Information
We process your information to:
Provide and improve our website and services
Respond to inquiries and communicate with you
Conduct analytics to understand website usage (via Google Analytics and Google Tag Manager)
Ensure compliance with legal obligations
Improve user experience and support product development
3. Sharing Your Information
We do not sell your personal information. We may share data with:
Service Providers: such as analytics (Google Analytics, Google Tag Manager) and hosting services, to support our operations.
Legal Requirements: if required by law, regulation, or to protect our legal rights.
Business Transfers: in the event of a merger, acquisition, or restructuring.
4. Cookies and Tracking
We use cookies and similar technologies to operate our website and measure performance. You can manage cookie preferences through our cookie banner (powered by Framer) or in your browser settings. For more details, see our Cookie Policy.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
Access to the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time (where processing is based on consent)
Data portability (in certain circumstances)
To exercise these rights, please contact us at hello@luminatemed.com.
6. Data Retention
We keep personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. International Data Transfers
Your information may be transferred and processed outside your country of residence. We take steps to ensure appropriate safeguards are in place (such as standard contractual clauses for EU data subjects).
8. Security of Your Information
We use reasonable technical and organizational measures to protect your data. However, no system can guarantee 100% security.
9. Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@luminatemed.com
Address: Luminate Medical, Block 9, Ballybrit, Galway, H91 FW1H
